Privacy Policy

Effective Date: 10/24/2025
Company Name: Drip Club ("Company," "we," "our," or "us")

1. Scope

This Privacy Policy explains how we collect, use, share, and protect personal information in connection with our SMS messaging services, including registration and compliance processes required under The Campaign Registry (TCR), 10DLC standards, and other applicable telecommunications regulations.

By using our services, you acknowledge and consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Account Information

Name, business entity, EIN, email address, phone number, and billing details.

Campaign registration details required by TCR (brand information, campaign descriptions, sample messages).

2.2 Messaging Data

Metadata: sender ID, recipient numbers, timestamps, carrier responses, and delivery status.

Message content: we may temporarily store message content only as needed for transmission, troubleshooting, compliance, or legal purposes.

2.3 Technical Data

IP addresses, device identifiers, browser data, and session activity for security and fraud prevention.

2.4 Payment Data

Processed through third-party providers; we do not store full credit card details.

3. How We Use Information

  • To deliver and improve our SMS messaging platform.
  • To process campaign registrations and ensure compliance with TCR, 10DLC, TCPA, CTIA, and other carrier/regulatory standards.
  • To verify user identity, prevent fraud, and protect carrier ecosystem integrity.
  • To provide customer support, billing, and account management.
  • To investigate violations, enforce our Terms of Service, or respond to lawful requests.

4. Sharing of Information

We may share information in the following circumstances:

Carriers & TCR: User brand, campaign, and message traffic data may be shared with The Campaign Registry (TCR), downstream carriers, and authorized compliance partners as required for 10DLC registration and message delivery.

Service Providers: Vendors who assist with hosting, payment processing, analytics, and support.

Legal Obligations: To regulators, courts, or law enforcement if required by law or to protect our rights.

Business Transfers: In the event of a merger, acquisition, or restructuring.

We do not sell user data to third parties.

No mobile information will be shared with third parties for promotional or marketing purposes. Mobile numbers will only be used for essential communications such as authentication, account updates, or messages you have explicitly opted in to receive.

5. Data Security

We use encryption, access controls, monitoring, and other reasonable safeguards to protect your data. However, no method of transmission or storage is completely secure.

You are responsible for safeguarding your account credentials.

6. Data Retention

Message metadata and logs may be retained for audit, compliance, and troubleshooting purposes for as long as required by carriers, TCR, or law.

Message content, if stored, is retained only as necessary for transmission or compliance review.

Account and billing information is retained for legal, tax, and operational purposes.

7. User Responsibilities

You are solely responsible for the content of your messages and for obtaining valid opt-in consent from recipients.

You must honor opt-out requests immediately.

You must comply with all applicable regulations (TCPA, CTIA guidelines, CAN-SPAM, etc.).

You acknowledge that carriers or regulators may block, fine, or suspend traffic if compliance is not met, and all resulting liability rests on you.

8. International Data Transfers

Our services are focused on U.S.-based SMS messaging. If you access our services from outside the United States, your information may be transferred and processed in the U.S.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your data.
  • Request correction or deletion of your personal information.
  • Restrict or object to processing in certain cases.

To exercise these rights, contact us at dev@dripclub.io.

11. Liability Disclaimer

The Company provides a messaging platform only.

All liability for compliance with TCR, 10DLC, TCPA, CTIA, and related regulations rests with the user.

If fines, penalties, or damages arise from your use of our services, you agree to fully indemnify and hold the Company harmless.

12. Policy Updates

We may update this Privacy Policy periodically. Any changes will be effective upon posting to our website. Your continued use of the service constitutes acceptance of the updated policy.